Our Fees
How our fee works for non-litigious claims
Claim-Smart Limited complies with the Fee Cap rules and regulations of the Financial Conduct Authority (FCA), which protects consumers from excessive fees for non-litigious claims.
The new rules limit the fees that can be charged for non-litigious claims. These rules apply to claims where a claimant is awarded monetary compensation from a financial services firm, either directly from the firm, through the Financial Ombudsman Service, or from the Financial Services Compensation Scheme.
Under these new rules, the maximum fee that we can charge depends on how much compensation you receive. The fee is calculated as a percentage of your compensation, and it varies according to different bands of compensation amounts. The table below shows the different bands and the maximum fees that apply:
The maximum fee amount is the lower of the maximum fee percentage or the maximum fee amount for each band.
Band 1
Redress awarded for a claim:
£1-1,499
The maximum charge for this Band:
30%
Range of charge
£1 - £420
Band 2
Redress awarded for a claim:
£1,500-9,999
The maximum charge for this Band:
28%
Range of charge
£420 - £2,500
Band 3
Redress awarded for a claim:
£10,000-24,999
The maximum charge for this Band:
25%
Range of charge
£2,500 - £5,000
Band 4
Redress awarded for a claim:
£25,000-49,999
The maximum charge for this Band:
20%
Range of charge
£5,000 - £7,500
Band 5
Redress awarded for a claim:
£50,000 or above
The maximum charge for this Band:
15%
Range of charge
£7,500 - £10,000
Important:
The fee cap does not include VAT, which is an additional tax that you will have to pay on top of the fee shown above. The current standard rate of VAT is 20%.
Example:
For example, this means that if your compensation win is £1,000, the fee cap is 30% of £1,000, which is £300. However, this does not include VAT. Claim-Smart Limited is VAT registered so we will charge you an extra 20% of £300, which is £60, as VAT. Therefore, the total fee that you will pay to us is £360 (£300 plus £60).
You can make a claim or complaint for free without using a Claims Management Company.
Claim-Smart Limited, Company Registered in England Number: 12824729
Registered Office: Claim-Smart Limited 91, Wimpole Street, London, W1G 0EF
We are a claims management company authorised and regulated by the Financial Conduct Authority (FCA) that registration is recorded on the Financial Services Register under FRN: 935960
Registered with the Information Commissioners Office under reference number: ZB696380
Our VAT number and insurance details are available upon request.